Rental Terms & Satisfaction Guarantee

How It Works

1. Browse & reserve. Choose a piece that's available to rent and check out securely. We accept payment by card through Stripe.
2. It ships to you. Shipping is free both ways. Your rental period is two weeks, beginning the day your piece is delivered.
3. Wear it & love it. Show up and feel amazing. No need to dry-clean before returning — cleaning is on us.
4. Send it back. Drop it in the mail using the prepaid return label by the end of your rental period.

Pricing & Payment

Each piece lists a flat two-week rental price, shown right on its page. That price includes professional cleaning and free shipping in both directions. Because FashionablyGood is a 501(c)(3) nonprofit, 100% of rental proceeds support charity — not shareholders.

At checkout, your payment card is securely saved on file through Stripe. We don't charge a separate security deposit. Your card is only ever charged again in the rare case of a non-returned or badly damaged item, as described below.

Returns & Refunds

Didn't fit or didn't love it? Return it unworn with tags attached within your rental window for a full refund of the rental fee.

Wore it to your event? That's exactly what it's for — the rental fee applies and no refund is needed. The satisfaction guarantee covers fit and feel, not an event already attended.

Damage — We Keep It Forgiving

These are special-occasion garments and a little normal wear is expected. You won't be penalized for it.

• Normal wear & minor issues — loose threads, a snag, a popped bead, or a stain that comes out in cleaning: fully covered, no charge.
• Major damage — a tear, a permanent stain, or damage beyond repair: we'll charge the actual repair cost, up to the item's listed replacement value.
• Lost or not returned — if a piece isn't returned within 14 days after the rental period ends, the card on file is charged the item's full replacement value, and the rental is treated as a purchase.

We'll always reach out and talk it through before charging anything beyond the rental fee.

Late Returns

Life happens — a day or two late is no problem. If a piece is more than a few days late, we may apply a small daily late fee so the next person isn't left waiting. After 14 days past due, the lost-item terms above apply.

Care While It's Yours

Please treat each piece with care — many are delicate fabrics like satin and silk that can snag. Don't attempt repairs, alterations, or cleaning yourself; just send it back and we'll handle it. When you rent, you agree to these terms and to being responsible for the item while it's in your care.

FashionablyGood is the d/b/a of OnlyFuego Corporation, a 501(c)(3) nonprofit (EIN 41-3469239). Terms may be updated from time to time; the version in effect at the time of your rental applies.